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Cancellation conditions

Cancellation policy:

1.1. The landlord may be forced to cancel and terminate the rental agreement due to exceptional circumstances. Cancellation and termination must be made in writing. In that case, the landlord will make every effort to offer the tenant an alternative. If this does not meet the tenant's satisfaction, the landlord will refund all amounts paid by the tenant, without any liability on the landlord's part.

1.2. The tenant is entitled to cancel and terminate the rental agreement, subject to the following:

1.2.1. Cancellation and termination must first be reported by telephone, after which you must confirm this by registered letter, enclosing the rental agreement.

1.2.2. In case of cancellation within 24 hours of booking, the option right applies (see point 5).

1.2.3. In case of cancellation after 24 hours and up to 29 days before the start of the rental period, 15% of the rental amount will be charged.

1.2.4. In case of cancellation between 29 and 15 days before the start of the rental period, 50% of the rental amount will be charged.

1.2.5. In case of cancellation between 14-8 days before the start of the rental period, 75% of the rental amount will be charged.

1.2.6. In case of cancellation less than one week before the start of the rental period, 100% of the rental amount will be charged. Administrative costs are always due in the event of cancellation.

1.3. Upon receipt of a cancellation from the tenant, the landlord will issue a cancellation notice, in accordance with the provisions of this article. Any amounts already paid will be settled in accordance with the cancellation notice, and any remaining balance in favor of the tenant will be refunded.